FAQ’s

Order Status

Track your existing orders on your account page

Delivery

We aim to dispatch within 1 working day of receipt of your order, during busy periods this may take up to 5 working days.

What does “Order Processing” mean?

Your order has been received, your purchase is being tested and boxed for dispatch.

What does “Order Completed” mean?

Your order has been dispatched. You should receive your order in the next 48 hours. Please allow up to 72 hours for delivery during December and Bank Holiday periods.

What does “Refurbished” mean?

Completely stripped, cleaned, faulty parts replaced, re-assembled and tested. There will be signs of previous use, minor scuffs and / or scratches. This does not effect the performance of the product.

Tools

Tools are not supplied unless explicitly stated.